DuelBits Responsible Gaming

Age Verification

We at DuelBits only allow adults to register and play on our platform. You must be at least 18 years old, or the legal gambling age in your jurisdiction if it is higher, to open an account with us. During registration and account verification, our Duel Bits compliance team may request identification documents to confirm your age and identity. If we discover that an account belongs to a minor, we will immediately close it and void any associated bets or winnings. Getting started is easy with the quick DuelBits login process once your account is verified.

Tools to Help You Stay in Control

Our Duel Bits platform gives you several practical tools to manage your play. You can access these directly from your account settings, and our support team is always available if you need help setting them up.

Deposit Limits

We let you set daily, weekly or monthly deposit limits on your account. Once you reach your chosen limit, our system will prevent you from depositing further funds until the period resets. If you want to lower your limit, the change takes effect immediately. If you wish to increase it, we apply a cooling-off period before the higher limit becomes active, giving you time to reconsider.

Wager and Loss Limits

Beyond deposits, our DuelBits Casino also allows you to set limits on how much you wager or how much you're willing to lose over a set timeframe. These limits apply across our casino games, sportsbook and Originals, helping you keep your overall activity within a budget you're comfortable with.

Reality Checks

We can send you periodic reminders during your session showing how long you've been playing and how much you've wagered. These reality checks are designed to help you stay aware of your activity, rather than losing track of time while enjoying our games.

Cooling-Off Periods

If you feel you need a short break, you can request a cooling-off period at DuelBits ranging from 24 hours to several weeks. During this time, your account will be temporarily restricted from placing bets or making deposits, but you can still access your funds and account history.

Self-Exclusion

For players who need a longer break, we offer self-exclusion options ranging from six months up to permanent closure of your account. Once self-exclusion is activated on your Duel Bits account, we will not send you marketing communications, and reactivation before the chosen period ends will not be possible. We take this option seriously because we know it's an important safety net for those who need it.

Recognising the Warning Signs

We want you to enjoy your time with us, so it's worth knowing some common signs that gambling may be becoming a problem. If any of the following sound familiar, we encourage you to use our tools or reach out to our support team at DuelBits:

• Spending more time or money on gambling than you originally planned
• Chasing losses by increasing your bets
• Borrowing money or using funds meant for essentials to gamble
• Feeling anxious, irritable or restless when not gambling
• Neglecting work, relationships or hobbies because of gambling
• Hiding your gambling activity from family or friends

If you recognise any of these patterns in yourself, please don't hesitate to contact our Duel Bits support team. We're here to help you find the right tool, whether that's a deposit limit, a cooling-off period, or a longer self-exclusion.

External Support Organisations

Beyond the tools available directly on our DuelBits platform, there are independent organisations that offer free, confidential support to anyone affected by problem gambling. We encourage you to reach out to them if you need additional help:

• BeGambleAware – information, advice and support for anyone concerned about their gambling (begambleaware.org)
• GamCare – free support, information and counselling for problem gambling (gamcare.org.uk)
• Gamblers Anonymous – a fellowship of individuals who share their experience to help each other recover (gamblersanonymous.org)
• Gambling Therapy – free online support for anyone affected by gambling harm, in multiple languages

These organisations operate independently of DuelBits and can offer guidance even if you decide not to use our internal tools.

Parental Controls

We know that shared computers, tablets and phones can sometimes be accessed by younger family members. We recommend installing filtering software on any shared device to prevent minors from accessing our Duel Bits site or any other gambling platform. Tools such as Net Nanny, CyberPatrol and Gamban can help restrict access to gambling websites for households with children.